Order Management:
Order Processing: Efficiently manage customer orders, including online orders, in-store purchases, and custom requests.
Order Tracking: Keep track of order status, from placement to fulfillment.
Inventory Management:
Stock Tracking: Monitor ingredient and product levels to prevent overstock or stockouts.
Supplier Management: Keep track of suppliers and manage procurement processes.
Sales and Point of Sale (POS):
Invoicing and Billing: Generate invoices and manage billing processes for both retail and wholesale customers.
POS Integration: Connect with point-of-sale systems to facilitate smooth transactions and accurate sales reporting.
Recipe Management:
Recipe Costing: Calculate the cost of ingredients and labor for each recipe.
Version Control: Manage different versions of recipes and track changes.
Production Planning:
Batch Management: Plan and schedule production batches based on demand and available resources.
Production Tracking: Monitor the progress of each production batch and adjust schedules as needed.
CRM and Customer Management:
Customer Database: Maintain a database of customer information and order history.
Loyalty Programs: Implement and manage customer loyalty programs to encourage repeat business.
Employee Management:
Staff Scheduling: Create and manage employee schedules.
Time and Attendance: Track employee working hours for accurate payroll processing.
Reporting and Analytics:
Sales Reports: Analyze sales data to identify trends and make informed business decisions.
Financial Reports: Generate financial statements and reports for accounting purposes.
Online Ordering and E-commerce Integration:
Online Store Integration: Allow customers to place orders online.
Integration with E-commerce Platforms: Seamlessly integrate with popular e-commerce platforms for a unified online presence.